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Greetings App Developers,
In an effort to improve your support experience for Windows 8 and Windows Phone app advertising, we have added new options to the Dev Center support pages you may have used already during your app development. This means you can now find all your Windows 8 and Windows Phone support resources in the same Dev Center locations dedicated to each product. This now includes support for app advertising and pubCenter.
You can access these pages by clicking the support links found in the footer of your Dev Center experience:
“More support options” link (Windows 8)
“Support” link (Windows Phone)
The advertising support options can be found under the “Microsoft advertising support” section of each page.
As part of this effort, we will be phasing out the firstname.lastname@example.org address for Windows 8 / Windows Phone inquiries. Fear not! We will still provide email support through the new entry points listed above. Soon, you will need to submit your inquiries through the links and forms found in Dev Center, where you will have the choice of chatting with a support engineer or submitting an email inquiry.
We hope these improvements provide a more consolidated support experience for your app development and management process.
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Thanks for your facilites.